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Returns

HOW TO RETURN

All Orders
Your order will always include information and instructions for, replacing or crediting an item. Please ship all returns to the return center at the bottom of your invoice, using your preferred carrier and method. All returned items should be accompanied by a properly completed return form, which helps us process your return quickly!

Please be advised that all returns must be in their original condition (unused, all hang tags attached, all parts/accessories included, and packaged just like new).

Please allow us 72 weekday hours from the date that we receive your return for the refund request to be processed. Delays may occur during new releases, holidays and sales. We thank you for your patience!

In the event of an incorrect or damaged item, please send an email to Customer Service, and they will be able to help secure you a replacement.

RETURN POLICY

Your satisfaction is our priority. In the event that any of our items do not meet your expectations, please return it in its original condition (unused, all hang tags attached, all parts/accessories included, and packaged just like new) for a refund or for a prompt.  Please note that you will be refunded the full amount of the GARMENT, not your original shipping fee.

All return, credit, and requests should be made within 30 days of receipt of the order. We will not process any requests that fall beyond those 30 days. Any items that do not meet these guidelines will be returned to you.

If a damaged or defective item is shipped to you, please notify us within 10 days from the day you receive your package.

Please allow us 72 weekday hours from the date that we receive your return for the refund request to be processed. Delays may occur during new releases, holidays and sales. We thank you for your patience!

 

REFUNDS

We will not process incomplete returns, so please make sure that the item that you are returning is complete. If it is not complete, your refund will not be processed and your item(s) will be returned to you. Please be advised that all returns must be in their original condition (unused, all hang tags attached, all parts/accessories included, and packaged just like new).  You will be refunded the full amount of the GARMENT, not your original shipping fee.

DAMAGED ITEMS

If you receive an item that is damaged/wrong please contact our customer care team within 10 days of receiving your order.